Service
IT and Business Service Management

Bright Consulting ITIL certified team has the competence to deliver services covering all phases of the IT and Business service life cycle: from the thorough analysis of business requirements till precise implementation and maintenance of the final solution. We respond to the changing needs of our customers by designing solutions fully aligned with their goals and maturity level.

IP Connectivity
Telecom Austria Group

Telecom Austria Group

The main project objective was the design and implementation of the IP Connectivity ticketing process into the BMC Remedy Change Management Application. Bright Consulting team was responsible for the complete scope of the project.