Project Objectives
The main project goal was to design and implement generic Change Management processes for all six companies, part of Telekom Austria Group.
Our solution
Bright Consulting was responsible for process design and definition, development of detailed implementation specification and detailed requirements for integration between Remedy and HP Service Desk.
Wednesday, July 06, 2011
CIO Mazagine: BMC Atrium CMDB- or how to make IT data relevant to the Business
CIO Magazine published an article by Bright Consulting ITSM Consultant Ismail Hadjiahmedov on the topic BMC Atrium CMDB- or how to make IT data relevant to the Business.
The publication can be read in Bulgarian online at CIO and the June edition of the magazine.
Wednesday, March 09, 2011
Enterprise Architecture article by Bright consultant published in CIO Magazine
CIO Magazine published an expert article on Enterprise Architecture written by Bright Consulting Enterprise Architect Svetoslav Pacev. The publication can be read in Bulgarian online on cio.bg as well as in the March edition of the magazine.
To remove the language barrier, please read below an English translation of the article.
Friday, July 10, 2009
The First Certified BMC Remedy AR System Skilled Professionals in Bulgaria
The leading IT media in Bulgaria featured the exclusive success of Bright Consulting employees who were recently certified as BMC Remedy AR System Skilled Professionals. Andrey Dautev and Tosho Zapryanov are the first in Bulgaria to achieve the highest certification level of BMC Product Portfolio Remedy.
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Thursday, May 08, 2008
Astel 2008 Conference Digital Democracy
Bright Consulting Service Delivery Manager Angel Kanchev held a presentation at ASTEL conference which was published at the official website of the Telecommunications Association: http://www.astel-bg.com/
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Friday, March 07, 2008
Two-day seminar about eTOM educates network planning professionals
The eTOM open training organized for the first time in Bulgaria by Bright Consulting was featured in Computerworld.bg
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