Project Objectives
The main project objective was to design and implement end-to -end monitoring environment integrated with existing operational processes in order to control and manage more efficiently company SLAs.
Solution
The project embraced various types of company assets including complete IT infrastructure, line of business applications, surveillance systems etc. Clients IT infrastructure consists of sixteen locations spread across the country, maintained upon a number of underpinning contracts with external service providers. Bright Consulting team was responsible for the complete scope of the project.
Learn more about Bright Consulting services for Enterprise Monitoring and Control of your IT environment.
Thursday, May 13, 2010
Bright Consulting launches ITSM Video Channel
Bright Consulting BMC Remedy Integration team produced a series of practical ITSM videos which are now live on the company YouTube Channel. The Remedy experts share their real life experiences with BMC Remedy system and give insights into the practical applications of its ITSM modules.
The current video selection focuses on the new features and functionalities in BMC Remedy ITSM Suite 7.6.
Monday, January 11, 2010
Bright Consulting became BMC Solution Partner for Bulgaria
In the beginning of December, Bright Consulting achieved status of official BMC Solution Partner for the territory of Bulgaria. Following the partnership announcement, UniCredit Bulbank chose Bright Consulting as a partner for software license delivery and maintenance of all BMC products used by the financial institution.
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Friday, December 04, 2009
Corporate eTOM Training for GLOBUL employees
Bright Consulting delivered successfully corporate training course at GLOBUL on the topic Solutions Frameworks Overview (NGOSS). This 2-day course was prepared in partnership with the world’s leading association for Telecommunications TM Forum.
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Tuesday, November 03, 2009
Corporate training course at VIVACOM
Bright Consulting successfully completed a corporate training course at VIVACOM which focused on advanced application development practices based on BMC Remedy AR System.
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Monday, October 12, 2009
Annual meeting of ITIC group
Bright Consulting participated in the annual meeting of the ITIC group, held in Primosten, Croatia, on Sept. 20- 21, 2009. The ITIC GROUP is an International network of Telecommunications and IT Consultants (ITIC). The main topic for discussion was Identity and Access Management.
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