Project Objectives
The main project objective was to design and implement end-to -end monitoring environment integrated with existing operational processes in order to control and manage more efficiently company SLAs.
Solution
The project embraced various types of company assets including complete IT infrastructure, line of business applications, surveillance systems etc. Clients IT infrastructure consists of sixteen locations spread across the country, maintained upon a number of underpinning contracts with external service providers. Bright Consulting team was responsible for the complete scope of the project.
Learn more about Bright Consulting services for Enterprise Monitoring and Control of your IT environment.
Tuesday, July 13, 2010
Tosho Zaprianov wins 3rd place at CIO magazine competition.
BSM- the new key concept for the IT organizations is the topic with which Tosho Zaprianov, Senior consultant at Bright Consulting, was distinguished. For a second year in a row, CIO magazine conducts a competition for an innovative publication in the area of information technology, with a topic for this year’s contest “The key technologies and concept for the corporate sector in 2010.”
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Friday, June 04, 2010
New video uploaded to Bright Consulting ITSM Video Channel
Contract Management in BMC Remedy ITSM 7.6: Asset Management is the topic of the new video uploaded to our ITSM Video Channel on YouTube. Bright Consulting Senior Remedy Developer Tosho Zaprianov demonstrates the key features of this module and gives key insights into its practical application in BMC Remedy system.
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Thursday, June 03, 2010
Meeting of ITIC group in Stockholm
Bright Consulting took part in the annual meeting of ITIC Group in Stockholm. The ITIC Group connects indepedent consulting companies across Europe and fosters collaboration opportunuties within its member companies.
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Friday, May 28, 2010
One more prestigious BMC certification achieved by Bright Consulting Senior Remedy Consultant
Ismail Hadjiahmedov achieved the highest level of certification for BMC Atrium CMDB portfolio and is now recognized as BMC Atrium CMDB Skilled Professional. This certification validates Ismail's BMC Atrium CMDB proficiency and also gives assurance to the quality of the Remedy development and support services provided by Bright Consulting Remedy Integration Team.
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Thursday, May 13, 2010
Bright Consulting launches ITSM Video Channel
Bright Consulting BMC Remedy Integration team produced a series of practical ITSM videos which are now live on the company YouTube Channel. The Remedy experts share their real life experiences with BMC Remedy system and give insights into the practical applications of its ITSM modules.
The current video selection focuses on the new features and functionalities in BMC Remedy ITSM Suite 7.6.
