Project Objectives
The main project objective was to design and implement end-to -end monitoring environment integrated with existing operational processes in order to control and manage more efficiently company SLAs.
Solution
The project embraced various types of company assets including complete IT infrastructure, line of business applications, surveillance systems etc. Clients IT infrastructure consists of sixteen locations spread across the country, maintained upon a number of underpinning contracts with external service providers. Bright Consulting team was responsible for the complete scope of the project.
Learn more about Bright Consulting services for Enterprise Monitoring and Control of your IT environment.
Wednesday, November 16, 2011
BMC Consulting Services Partnership
Bright Consulting became official BMC Consulting Services Partner, being the only partner with this status in Central and Eastern Europe. The long-term partnership with BMC allows Bright Consulting to continue its development as leading consultant in implementation of IT and Business Service Management solutions, as well as expanding its competence areas.
more...
Thursday, June 23, 2011
5 Years Bright Consulting
The 5-year birthday celebration was marked with a special focus on our team. A long weekend getaway on the Greek coast brought together the people instrumental to the rapid growth of the company as a leading ITSM solution provider. "Being part of Bright means sharing the values of professionalism, close team collaboration and commitment," says Tosho Zaprianov, Senior Remedy Consultant and one of the pioneers at Bright.
more...
Tuesday, March 01, 2011
Completed project in Triglav, Slovenia
Bright Consulting Remedy Development Team completed successfully a project for migration to the newest version of BMC Remedy in the biggest insurance company in Slovenia- Triglav. In collaboration with its Slovenian partner Unistar, Bright Consulting performed migration of the current BMC Remedy infrastructure, applications, data and configurations from Remedy version 6 to 7.6.
more...
Thursday, December 09, 2010
TOGAF 9 Certification
Bright Consulting enhanced its competence in Enterprise Architecture Management with a certificaftion in TOGAF framework- the most common reference model for EA management.
The company's ICT consultant, Svetoslav Pacev, passed all requirements for certification in the latest version of TOGAF 9 and confirms Bright Consulting best practice approach to an enterprise architecture centric transformation.
Tuesday, December 07, 2010
Annual company workshop
Bright Consulting team enjoyed a weekend away to wrap up the year with a productive internal workshop. Team members shared the lessons learned from the key projects they completed in 2010 and triggered a lively discussion on how to enhance the established service delivery process.
more...
