Bright Consulting has achieved rapid organic growth in the last couple of years mostly through its dedicated team of skilled professionals. We rely on the high level of competencies that our team members bring to the business and are committed to invest in developing their specific skills in order to provide superior service delivery.

Currently we are looking for an accomplished professionals for the following position:
 

Senior BMC Remedy Technical Consultant

Currently we are looking for Senior BMC Remedy Technical Consultant with at least 3 years of Remedy development experience. The Remedy Consultant will lead the implementation of the BMC Remedy ITSM suite and design the workflow solution.

Your profile:

• Ability to understand processes, have strategic vision, ability to interview and survey client technical representatives to customize the Remedy workflow;
• Experience integrating other technology tools with Remedy, developing robust and scalable platform for Remedy, and recommending enhancements to the client to improve the level and quality of the service;
• Ability to install and configure the software package, assist in collecting, organizing and editing information required for preparation of functional requirements document, design documents, training materials, user manuals and reports.
• Good interpersonal skills and the ability to interact well with diverse personalities and working styles.
• Great customer relationship management skills
• Ability to interact directly with customers to identify and resolve project issues.

In addition, you will participate actively in the company’s rigorous Training and Development program. In this role, you will be required to:

• Train and guide junior engineers;
• Research and analyze technology and industry trends to remain pro-active and current in the industry.

Basic Qualifications:

• Bachelor's degree in computer science, engineering or related field preferred;
• Four or more years of applications engineering, field support or technical sales experience;
• Experience working with the department/account overall business objectives and goals;
• Experience working with operating systems such as Windows, Linux, etc.;
• Experience working with software tools including compilers, assemblers, debuggers and simulators;
• Experience working with assembly languages such as HTML programming, SQL, C, etc..

Other Qualifications:

• Strong communication and presentation skills;
• Strong interpersonal skills to establish and maintain customer relationships and interact with team members;
• Strong organization and time management skills;
• Strong analytical and problem solving skills;
• Leadership skills to train, guide and mentor the work of less experienced team members;
• Ability to develop programs from concept to final within very strict time limitations;
• Ability to troubleshoot technical problems either on-site or remotely;
• Ability to comprehend, filter information, apply judgment and use experience in design/sale/support of products and systems;
• Ability to work productively across diverse customer sites, with different levels of technical focus;
• Willingness to travel abroad.

Preferred Certifications (single, or in combination):

• BMC Certified Developer: AR System;
• BMC Certified Administrator: AR System;
• BMC Certified Administrator: BMC Atrium CMDB;
• ITIL Foundations V3. 

If you believe this position fits your profile, please send your CV to careers@brightconsulting.bg