Bright Consulting is a member of TM Forum - the world’s leading industry association focused on improving business effectiveness for service providers and their suppliers in the Telecommunication industry.

Our team has acquired substantial competence integrating ITSM solutions in the Telco sector. This allows us to build and maintain sophisticated IT Service Management process landscape and control environment for our Telco customers. As our success is due to the constant enhancement of our team’s expertise, it is essential to keep up-to date with industry best practices and thus ensure the quality of our consulting and integration services.

"The TM Forum is very pleased to welcome Bright Consulting as a member. With their expertise in IT and Business Service Management, we feel they will make a positive contribution to the work of the TM Forum and our industry."

-- George Greenlee, Vice President, Membership Development, TM Forum
 

The ITIC GROUP is an International network of Telecommunications and IT Consultants (ITIC) dedicated to offer consultancy and expert assistance to multinational and national organizations and governments.

It was initiated in 1997 to form a world-wide network of collaborating vendor independent consultancies with complementary skills, similar methodologies and drawn high-quality deliverables.

Bright Consulting joined the ITIC group to enrich its European project experiences through partnerships with vendor-independent consultancies within Europe.

Bright Consulting recently achieved status as official BMC Solution Partner. Bright Consulting received authorization to offer on the Bulgarian market the complete portfolio of IT and Business Service Management BMC Software products, as well as to provide full-service support for all corresponding BMC solutions already implemented in the customer environment.

Through partnership with BMC Software, we complement our portfolio of ITSM consulting and integration services and respond better to the growing need of enterprises for a unified approach to their IT and Business Service Management needs.

Recognized as the leader in IT and Business Service Management, BMC provides a comprehensive and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. On the other hand, we at Bright Consulting have built a highly qualified team who has several years of experience in integrating BMC Remedy solutions in one of the biggest IT projects in Bulgaria and the region.

Currently Bright Consulting has a team of six experienced BMC Remedy professionals, two of them certified as Remedy AR System Skilled Professionals. Through our proprietary framework for development and efficient knowledge management, our team can shorten the time to market of your key projects, guarantee precise service delivery, at the same time lowering the implementation costs for projects.
 

As a Microsoft Gold Certified Partner, Bright Consulting demonstrates a high level of competence and expertise with Microsoft Technologies. The partnership resources and support increase the quality level of our team and ensure the superior service delivery we commit to at every project.

Bright Consulting has successfully completed a number of projects, utilizing Microsoft Technologies.We consider Microsoft Product portfolio as an important element for fulfilling the technology needs of our customers.