“Bright Consulting was contracted for the implementation of two of the most important processes in ITGC project, namely Change Management and Configuration Management processes in both IT and Technical Divisions.

During the progress of the project Mr. Angel Kanchev undertook a wide range of tasks for both the development, implementation as well as monitoring of all project activities. He provided business and technical expertise, including familiarity with ITIL methodology and the enforcement of best practices in accordance with the specifics of the company. Mr. Kanchev coordinated and kept track of all the processes and people involved during the development and deployment and also provided post-deployment support and knowledge transfer. His commitment and communication abilities are of great importance for the success of the project.

I would like to stress our complete satisfaction with Bright Consulting performance.”