Project Objectives
The main project objective was to design and implement end-to -end monitoring environment integrated with existing operational processes in order to control and manage more efficiently company SLAs.
Solution
The project embraced various types of company assets including complete IT infrastructure, line of business applications, surveillance systems etc. Clients IT infrastructure consists of sixteen locations spread across the country, maintained upon a number of underpinning contracts with external service providers. Bright Consulting team was responsible for the complete scope of the project.
Learn more about Bright Consulting services for Enterprise Monitoring and Control of your IT environment.
New video uploaded to Bright Consulting ITSM Video Channel
Contract Management in BMC Remedy ITSM 7.6: Asset Management is the topic of the new video uploaded to our ITSM Video Channel on YouTube. Bright Consulting Senior Remedy Developer Tosho Zaprianov demonstrates the key features of this module and gives key insights into its practical application in BMC Remedy system.
Stay tuned to our channel as new videos will be uploaded regularly.
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